When it comes to computer problems in the office, Murphy's Law often applies – PCs fail when you need them most. If you attempt to install an application from a CD, and the computer does not recognize ...

Formatting a hard drive along with the install of a new OS is the best option. The vast majority of operating system installations provide a "format" option as part of the installation process.

Reader Karen Evans has been thwarted in an attempt to install software on her Mac. She writes: Over the holidays I passed along an old Mac mini to my son. When setting it up I inserted a CD to install ...