ALBANY - National Grid is in the process of installing so-called smart meters at the homes of its gas and electric customers. National Grid spokesman Patrick Stella confirmed that some local customers ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Energy expert Richard Neudegg says the rules, which are coming into place in this month, will unlock 'new and often cheaper' ...

Sense, a company focused on grid edge intelligence, has announced a new edge-powered Fault Detection Solution that is embedded directly into next-generation smart meters.

Dozens of customers say their bills have doubled or tripled following new meter installations.

Although proponents tout the state-wide program for its efficiency, transparency, and safety, local governments and state legislators push for greater consumer rights when it comes to installing the ...